Helping Centre

How It Works

1. Create Your Account

Register on our website and complete your membership information accurately to activate your account.

2. Select Your Products

Browse our product catalog, choose the items you need, and create your order list.

3. Order Review

Once your order is submitted, one of our sales representatives will contact you to review your order details, confirm product availability, and answer any questions.

4. Payment Confirmation

To proceed with your order, the payment must be confirmed by your selected cargo or shipping company. You will transfer the payment according to the agreed payment procedure.

5. Order Preparation

After payment confirmation and receiving the required shipping information, we carefully prepare and pack your order for dispatch.

6. Delivery to Your Preferred Cargo Company

If you already work with a cargo or freight forwarding company in Istanbul, we can deliver your goods directly to their warehouse on your behalf.

7. Full Container Export Services

For full container (FCL) shipments, our export specialists will organize the entire export process for you, offering the most competitive freight rates and ensuring a smooth and efficient shipment to your destination.