Distance Sales Agreement
DISTANCE SALES AGREEMENT
EVİNİZDE OLSUN
Website: www.evinizdeolsun.com
This Distance Sales Agreement (“Agreement”) governs the sale and delivery of physical products purchased by individual customers through the AFRICA TRADE CENTER website.
1. PARTIES
This Agreement is concluded electronically between the following parties:
SELLER
Company Name: EVİNİZDEOLSUN
Address: ______________________________
Telephone: ____________________________
E-mail: _______________________________
Website: www.evinizdeolsun.com
BUYER
Full Name: _____________________________
Delivery Address: ______________________
Country: ______________________________
Telephone: ____________________________
E-mail: _______________________________
By placing an order through the Website, the BUYER confirms that they have read, understood and accepted the terms and conditions of this Agreement.
The BUYER also acknowledges that they are responsible for paying the purchase price of the products ordered, together with applicable shipping charges, customs duties, taxes and other charges, where applicable.
2. DEFINITIONS
For the purposes of this Agreement:
SELLER: AFRICA TRADE CENTER, which offers physical products for sale through its Website.
BUYER: The individual customer purchasing products from the SELLER for personal or non-commercial purposes.
WEBSITE: The internet website operated by AFRICA TRADE CENTER at www.evinizdeolsun.com
PRODUCT: Any physical product offered for sale through the Website.
ORDER: The Buyer’s request to purchase one or more Products through the Website.
PARTIES: The SELLER and the BUYER.
AGREEMENT: This Distance Sales Agreement concluded electronically between the SELLER and the BUYER.
3. SUBJECT OF THE AGREEMENT
The purpose of this Agreement is to determine the rights and obligations of the PARTIES regarding the sale and delivery of physical products ordered by the BUYER through the Website.
The product name, quantity, specifications, unit price, total price and other relevant information are displayed on the Website and/or in the order confirmation sent to the BUYER.
The SELLER reserves the right to update product information and prices. The price applicable to the BUYER shall be the price displayed at the time the order is placed.
4. PRODUCT INFORMATION
The basic characteristics of each PRODUCT, including its name, brand, model, quantity, size, packaging and other relevant specifications, are provided on the Website.
The BUYER is responsible for reviewing the product information before completing the order.
Product images displayed on the Website are provided for illustration purposes. Minor differences in color, packaging or appearance may occur depending on the actual product and screen settings.
5. PRICE AND PAYMENT
The sales price of the PRODUCT is the price displayed on the Website at the time the BUYER places the ORDER.
Unless otherwise stated, the following costs may be added to the product price:
- Shipping and delivery charges;
- Customs duties;
- Import taxes;
- Local taxes;
- Customs clearance fees;
- Other charges imposed by the authorities or carriers in the destination country.
The BUYER is responsible for any applicable charges arising in the destination country unless otherwise expressly agreed in writing by the SELLER.
Payment shall be made using the payment methods made available on the Website.
The SELLER reserves the right to cancel or suspend an ORDER where payment cannot be successfully completed or where payment information cannot be verified.
6. ORDER CONFIRMATION
After the BUYER completes an ORDER, the SELLER may send an order confirmation to the e-mail address provided by the BUYER.
The order confirmation may include:
- Order number;
- Product description;
- Quantity;
- Product price;
- Shipping cost;
- Total amount;
- Delivery information;
- Payment information.
The SELLER reserves the right to refuse or cancel an ORDER in exceptional circumstances, including product unavailability, pricing errors, payment problems, suspected fraudulent transactions or circumstances beyond the SELLER’s reasonable control.
If an ORDER is cancelled after payment has been received, the amount paid for the cancelled ORDER shall be refunded in accordance with the applicable payment and refund procedures.
7. DELIVERY
The PRODUCTS shall be delivered to the address provided by the BUYER during the ordering process.
Estimated delivery times are displayed on the Website or communicated to the BUYER during the ordering process.
Delivery times may vary depending on:
- Destination country;
- Customs procedures;
- Shipping company;
- Local authorities;
- Weather conditions;
- Transportation conditions;
- Other circumstances beyond the SELLER’s reasonable control.
The SELLER shall not be responsible for delays caused by customs authorities, local authorities, transportation companies or other third parties beyond the SELLER’s control.
The BUYER is responsible for providing a complete and accurate delivery address and contact information.
8. CUSTOMS AND IMPORT REQUIREMENTS
The BUYER acknowledges that international shipments may be subject to customs procedures, import duties, taxes and other charges in the destination country.
Unless otherwise expressly stated, such charges are the responsibility of the BUYER.
The BUYER is also responsible for ensuring that the ordered PRODUCTS may legally be imported into the destination country.
The SELLER shall not be responsible for any delay, seizure, rejection or additional cost resulting from the import regulations or customs requirements of the destination country.
9. DELIVERY INSPECTION
The BUYER should inspect the package and PRODUCTS upon delivery.
If the package appears damaged, opened or tampered with, the BUYER should immediately notify the carrier and, where possible, record the condition of the package with photographs or other evidence.
If the PRODUCT is damaged, defective or materially different from the ORDER, the BUYER should contact the SELLER as soon as possible and provide the relevant order information and supporting evidence.
10. RIGHT OF WITHDRAWAL AND RETURNS
The BUYER’s right of withdrawal, cancellation and return shall be determined in accordance with the mandatory consumer protection laws applicable to the transaction and the BUYER’s country of residence.
Where a right of withdrawal applies, the BUYER may exercise such right within the legally prescribed period by notifying the SELLER through the contact details provided on the Website.
Returned PRODUCTS must, where legally required, be unused and in their original condition and packaging.
Certain PRODUCTS may be excluded from the right of withdrawal or return where permitted by applicable law, including products that:
- Are personalized or specially prepared for the BUYER;
- Are sealed products that are unsuitable for return for health or hygiene reasons once the seal has been opened;
- Are disposable products;
- Cannot be returned due to their nature;
- Are otherwise excluded by applicable consumer protection legislation.
11. REFUNDS
Where a refund is approved, the SELLER shall process the refund in accordance with the applicable law and payment method.
Refunds may be subject to the applicable banking, payment provider and international transaction processing times.
Where the BUYER is responsible for return shipping costs or other legally applicable costs, such costs may be deducted from the refundable amount where permitted by law.
Customs duties, import taxes and other charges paid directly to authorities or third parties may not be refundable by the SELLER.
12. PRODUCT AVAILABILITY
All PRODUCTS are subject to availability.
If an ORDER cannot be fulfilled because a PRODUCT is unavailable, the SELLER shall inform the BUYER as soon as reasonably possible.
Where payment has already been received for an unavailable PRODUCT, the SELLER shall arrange an appropriate refund in accordance with the applicable payment procedures.
13. BUYER’S RESPONSIBILITIES
The BUYER agrees to:
- Provide accurate and complete personal and delivery information;
- Make the required payment on time;
- Comply with applicable import and customs regulations;
- Provide any documents reasonably required for customs clearance;
- Accept delivery of the ORDER;
- Use the PRODUCTS in accordance with their intended purpose and applicable instructions.
The BUYER shall be responsible for any additional costs resulting from incorrect or incomplete information provided by the BUYER.
14. SELLER’S RESPONSIBILITIES
The SELLER agrees to:
- Provide the PRODUCTS ordered by the BUYER in accordance with the ORDER;
- Provide accurate product information to the extent reasonably possible;
- Process accepted ORDERS within the applicable processing period;
- Arrange delivery through an appropriate carrier;
- Handle complaints and return requests in accordance with applicable law and the SELLER’s published policies.
15. FORCE MAJEURE
The SELLER shall not be liable for delays or failure to perform its obligations resulting from circumstances beyond its reasonable control.
Such circumstances may include, but are not limited to:
- Natural disasters;
- War;
- Civil unrest;
- Epidemics or pandemics;
- Government restrictions;
- Customs restrictions;
- Strikes;
- Transportation disruptions;
- Port closures;
- Internet or telecommunications failures;
- Severe weather conditions;
- Other events beyond the reasonable control of the SELLER.
16. PERSONAL DATA
The personal information provided by the BUYER shall be processed in accordance with the applicable data protection legislation and the SELLER’s Personal Data Protection Notice / Privacy Policy published on the Website.
The BUYER acknowledges that their personal information may be used for purposes such as order processing, payment processing, delivery, customer service, invoicing and legal obligations.
17. INTELLECTUAL PROPERTY
All trademarks, logos, photographs, product descriptions, graphics, texts and other content published on the Website belong to the SELLER or their respective rights holders.
No content on the Website may be copied, reproduced, distributed or commercially used without prior written permission from the relevant rights holder.
18. COMPLAINTS AND CUSTOMER SERVICE
The BUYER may contact the SELLER regarding any questions, complaints, return requests or problems concerning an ORDER through the contact information published on the Website.
E-mail: ______________________________
Telephone: ___________________________
The SELLER shall make reasonable efforts to respond to customer requests within a reasonable period.
19. APPLICABLE LAW AND DISPUTE RESOLUTION
The rights of consumers shall be protected by the mandatory consumer protection laws applicable to the transaction.
Where permitted by applicable law, disputes arising from this Agreement shall be subject to the competent courts and authorities determined in accordance with the applicable legislation.
Nothing in this Agreement shall limit any mandatory rights granted to the BUYER under the consumer protection laws of the BUYER’s country of residence.
20. EFFECTIVE DATE AND ACCEPTANCE
This Agreement becomes effective when the BUYER completes the ORDER and payment process through the Website.
By completing the ORDER, the BUYER confirms that they have read, understood and accepted the terms and conditions of this Agreement.
The electronic records relating to the ORDER shall be retained by the SELLER in accordance with applicable legal requirements.
SELLER
EVİNİZDE OLSUN
Company Name: __________________________
Address: _______________________________
E-mail: _________________________________
Telephone: ______________________________
BUYER
Full Name: ______________________________
Country: ________________________________
Delivery Address: _______________________
E-mail: _________________________________
Order Number: _______________________
Order Date: _________________________
Total Amount: _______________________